We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to firstname.lastname@example.org to arrange for the return of corked or flawed product.
Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room on +61 2 4930 7113 for return instructions.
Here at Gartelmann Wines we like to express our passion, love and expertise for good wine through our Club G wine club.
Our Club G membership gains you access to a wide variety of award-winning Gartelmann Wines for an astounding price. Upon signing up to Club G, you'll recieve a 25% discount on all wine you purchase as well as free freight to anywhere in Australia.
No joining fee, 25% Discount, 12 Bottles of your choice delivered twice a year and FREE freight and shipping anywhere in Australia.
The Deck Cafe, located at Gartelmann Wines in Lovedale in the Hunter Valley, is a stylish café, open 7 days for breakfast and lunch:
Monday to Friday: 8:30 till 3:30pm
Saturday and Sunday: 8am till 3:30pm
CLOSED Christmas Day, Boxing Day, New Years Day.
For bookings, please call them on 02 4930 9007.
The café provides a diverse and delightful menu complemented by Gartelmann wines and a generous range of beverages and Piazza D'oro coffee. More...
The 2018 Gartelmann ‘Sarah Elizabeth’ Chardonnay has been named the Best White Wine of the Show at the 2019 Orange Wine Show. The young Chardonnay was awarded a gold medal with 97 points, followed by the Trophy for the Best Young Chardonnay prior to progressing under the guidance of Wine Show Chairman Nick Bulleid MW to winning the Best White Wine. Continue »
Its Vintage time again and wow, it’s sure been hot! But overall, we are really pleased with the Hunter Valley Harvest so far. On January 9th we picked Chardonnay for our Sparkling white base, followed by Semillon and Verdelho the week after. Despite very different seasons they were both picked at the same time as last year and are showing better acid and are a little more delicate in flavour than 2018. Continue »
To hear all about what's happening at Gartelmann Wines, simply let us know your email address. We promise not to bombard you with emails; just a few regular notes with upcoming events, winemaker dinners, special deals on bin ends, etc. You can opt-out at any time.