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Gartelmann Wines Pty ltd

Terms & Conditions ("Terms")

Last updated 25/2/21

Please read the Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Website ("the Website") operated by Gartelmann Wines Pty Ltd.

Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms.  These Terms apply to all visitors, users and others who access or use the Website.

By accessing or using the Website you agree to be bound by these Terms.  If you disagree with any part of the terms then you may not access the Website.


If you wish to purchase a product made available through the Website ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, you credit card details with the exception of the CCV number, name, address, email address and phone number.


Some purchases are billed on a subscription basis ("Subscriptions").  You will be billed in advance on a recurring six (6) monthly basis.

Payment Information

Gartelmann Wines accepts payment via credit card using the eWay payment gateway. All credit card data is securely encrypted using SSL technology. Please refer to the eWay website for full terms and conditions of their payment system.

Delivery Information

Shipping is conducted through Australia Post eparcel.

Delivery within Australia should be within 5 working days from the time the order is received. We currently charge $10 for delivery to Sydney, Newcastle and Central Coast (per case or part thereof), and $15 per case elsewhere in Australia.

Shipping within Australia is Free of Charge for Club Members.

We will endeavour to keep you up to date with possible delivery delays via our automated email system. You can also check the status of your order by using the 'My Account' area if you are a registered user. In all instances we will try to deliver you wines as quickly as is practicable. We want you to enjoy them as soon as you can!


Privacy Statement

For the purposes of completing and fulfilling your online order, we collect the following information:

Contact name and address details
A delivery address (if different to contact address)
Telephone numbers (home and mobile)
Email address (for order confirmations, delivery information and newsletter)


What we do with your Information

The personal information you provide to us will be retained only for as long as necessary to meet the purpose for which the information was collected or as required by law. We do not share personal information with third parties except as necessary to carry out our business or as required by law or other legal processes.

We handle your personal information (electronically and hard copy) in accordance with the National Privacy Principles, and will only use any personal information for business-related purposes or to contact you about our services in the future. If you require further details about our Privacy Policy or wish to enquire about personal information that the firm holds, please contact us.

As a valued customer of Gartelmann Wines, we will send you information from time to time that specifically relates to the products and/or services that we provide. You will have the option to opt-out of such communications if you wish.

New Releases

Club G: Wine Club

Here at Gartelmann Wines we like to express our passion, love and expertise for good wine through our Club G wine club.

Our Club G membership gains you access to a wide variety of award-winning Gartelmann Wines for an astounding price. Upon signing up to Club G, you'll recieve a 25% discount on all wine you purchase as well as free freight to anywhere in Australia.

No joining fee, 25% Discount, 12 Bottles of your choice delivered twice a year and FREE freight and shipping anywhere in Australia.

Multiple Members Only offers throughout the year including FREE events such as our Mid-Winter Festival in July.

Join at the Cellar Door and get your full discount on purchases made that day - fantastic value.



The Deck Café Lovedale

The Deck Cafe Lovedale, located at Gartelmann Wines, is a stylish destination with lovely outdoor and indoor dining areas - cooled by mist and fans on warmer days and heated in the winter. 

Open 7 days for breakfast and lunch and 2 evenings for dinner.

Monday to Friday Breakfast: 8:30am till 11:30am Lunch: Midday till 2:30pm

Saturday and Sunday Breakfast: 8am till 11:30am Lunch: Midday till 2:30pm

Friday and Saturday nights Dinner: 5:30pm till 7:30pm

CLOSED Christmas Day, Boxing Day, New Years Day and Australia Day

Bookings are recommended - call the cafe on 02 4930 9007.

The café provides a diverse and delightful menu complemented by Gartelmann wines and a generous range of beverages and Vittoria coffee. More...




28 July 2020 | HUNTER Hunter

The 'new normal' for tasting wine in the Hunter Valley

I have a confession to make. Every time I drive past a cellar or restaurant in the Hunter nowadays, I do a little fist pump. As a local, it’s just so good to see people coming back to the Valley and businesses getting back on their feet. And, while you can still expect a great wine tasting or dining experience, there are a few changes to the way we used to do things here that you should be aware of. To get the run down, I caught up with Christina Tulloch, President of the Hunter Valley Wine & Tourism Association (HVWTA), to discuss the ‘new normal’ for the Hunter Valley and in particular, cellar door etiquette.  Continue »

Grant Smith
7 November 2019 | Grant Smith

Recent Show sucess

The 2018 Gartelmann ‘Sarah Elizabeth’ Chardonnay has been named the Best White Wine of the Show at the 2019 Orange Wine Show. The young Chardonnay was awarded a gold medal with 97 points, followed by the Trophy for the Best Young Chardonnay prior to progressing under the guidance of Wine Show Chairman Nick Bulleid MW to winning the Best White Wine.  Continue »

Newsletter Sign Up

To hear all about what's happening at Gartelmann Wines, simply let us know your email address. We promise not to bombard you with emails; just a few regular notes with upcoming events, winemaker dinners, special deals on bin ends, etc. You can opt-out at any time.